Effective Date: 20 Feb, 2026
Cloud8USA respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, platform, and services.
1. Information We Collect
We may collect:
Account Information
- name;
- email address;
- password or login credentials;
- billing information;
- company name if provided.
Payment Information
Payments may be processed by third-party payment providers. Cloud8USA does not store full credit card numbers unless specifically stated.
Usage Information
We may collect:
- login activity;
- storage usage;
- file activity metadata;
- bandwidth usage;
- device information;
- IP address;
- browser type;
- error logs;
- security logs.
User Files
Cloud8USA stores files uploaded by users. We do not claim ownership of user files.
2. How We Use Information
We use information to:
- provide cloud storage services;
- manage accounts;
- process payments;
- provide customer support;
- prevent fraud and abuse;
- enforce our policies;
- improve security;
- comply with legal obligations;
- communicate service updates.
3. File Content
Cloud8USA does not sell user files.
We may access, review, restrict, or disclose files only when necessary to:
- provide support at your request;
- investigate abuse;
- enforce our policies;
- comply with legal requests;
- protect Cloud8USA, users, partners, or the public.
4. Sharing Information
We may share information with:
- payment processors;
- hosting and cloud infrastructure providers;
- analytics providers;
- customer support tools;
- legal authorities when required;
- fraud prevention and security providers.
We do not sell personal information.
5. Cookies and Tracking
Cloud8USA may use cookies and similar technologies for:
- login sessions;
- account security;
- analytics;
- performance;
- marketing measurement.
You can control cookies through your browser settings.
6. Data Security
We use reasonable technical and organizational measures to protect personal information and files.
However, no online system is 100% secure.
7. Data Retention
We retain personal information and files as long as needed to:
- provide services;
- comply with legal obligations;
- resolve disputes;
- prevent abuse;
- enforce agreements.
More details are available in our Data Retention & Account Termination Policy.
8. Your Rights
Depending on your location, you may have rights to:
- access your data;
- correct your data;
- delete your data;
- object to certain processing;
- request a copy of your data;
- withdraw consent where applicable.
To request assistance, email:
support@cloud8usa.com
9. Children
Cloud8USA is not intended for children under 13 years old.
Users under the age of majority in their jurisdiction should use Cloud8USA only with permission from a parent or legal guardian.
10. International Users
Cloud8USA may process and store information using service providers located in different countries.
By using Cloud8USA, you understand that your information may be processed outside your country of residence.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.
12. Contact
For privacy questions, contact:
support@cloud8usa.com